Refund & Return Policy

Our goal is to ensure every customer enjoys a positive shopping experience. If an eligible product does not meet your expectations, you may request a return under the following terms.

Return Period

Eligible items may be returned within 14 or 30 days after delivery, depending on the return period applicable to your order.

To qualify for a return, products should:

• Remain unused and in their original condition

• Include all original accessories and supplied components

• Be returned with the original packaging whenever available

• Not be damaged through improper use, neglect, or unauthorized modification

Non-Returnable Products

The following items are generally not eligible for return:

• Customized or personalized merchandise

• Gift cards

• Digital downloads

• Final sale or clearance products

• Products marked as non-returnable

Return Approval

Please request return authorization before sending any product back.

Include your order number, the reason for the return, and photographs when appropriate.

Once approved, return instructions will be provided.

Refunds

Returned merchandise will be inspected upon arrival.

Approved refunds are generally issued to the original payment method within 5–10 business days.

Original shipping fees are refunded only when the return is caused by our error or a confirmed manufacturing defect.

Damaged or Incorrect Items

Please inspect your order upon delivery and report damaged, defective, or incorrect items within 7 days.

Return Shipping

Unless otherwise required by applicable law, customers are responsible for return shipping expenses when returning products for reasons unrelated to our error.